Returns

Return Policy
1. Store Credit for Returns:

  •   Every return qualifies for store credit, except for items specifically marked as non-returnable.

  •   Store credit will be issued in the form of a HOT MIAMI STYLES gift card.

  •   Please note that original shipping costs are not qualified for store credit.

    2. Exceptions for Refunds:

While we primarily offer store credit, refunds to the original form of payment are provided ONLY in these specific cases:

o If HOT MIAMI STYLES cancels your order.
o If an item is sold out after your order is placed.
o If you receive an item that is damaged, defective, or incorrect.

  •   Refunds are processed within 5-7 business days. Depending on your bank, it may take up to 10 business days to reflect in your account. For gift card purchases, the refund is immediate.

  •   There are no cash refunds.

  •   Please note original shipping fees are non-refundable.

    3. Return Window:

Items must be returned within 14 days from the date of delivery. 4. Non-Returnable Items:

The following items are NOT eligible for return: 

Gowns

Sale items

Accessories

Undergarments, including lingerie, swimwear, and bodysuits.

5. Return Requirements:

To be eligible for a return, items must be:
o Sent back within 14 business days of receipt.
o In its original packaging, unused, without any makeup or deodorant stains,

or odors.
o All sets must be returned as a set.
o Accompanied by the completed return form.
o We reserve the right to limit or refuse any return.

6. Shipping for Returns:

Customers are responsible for shipping costs when returning items to HOT MIAMI STYLES.

7. Processing Your Return:

  •   Returns are processed within 10 business days after we receive and inspect your items.

  •   You will receive an email notification once your return is complete.

  •   Please be aware that original shipping costs are not eligible for store credit

    or refunds under any circumstances.

    For any returns, please send your items to:

    We’re here to help! If you have questions or need assistance, our customer service team is just a message away.

 

 

Print Return Form